PRIVACY WARNING

YOUR PERSONAL INFORMATION 

Everytime you use this website the following conditions will apply. Please read them carefully and check them regularly, as we may update them from time to time if needed.

 At SANSOEURS we are committed to providing you the finest jewellery and accessories along with excellent service. In order to accomplish this, we gather, use and share certain personal information. Whenever you shop with SANSOEURS we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, e-mail address, and credit card number. We also retain details of your specific product purchases and transactions with us. If you register with us online, we may ask for additional information, such as your age, interests or product preferences. We use the information we collect to:

1. Process your purchase transactions and queries

2. Send you marketing and promotional materials by mail, SMS or e-mail.

3. Help us improve our store and online product assortments and services for you

SANSOEURS is responsible for your personal records with us; we undertake to keep your information confidential and guarantee your rights to access, modify, cancel and object to your personal information. If you wish to do so, you should send us an e-mail at contact@sansoeurs.com, including a scanned copy of you national ID or Passport. If your personal data include a valid e-mail address, we kindly request you to inform us in your opt-out request.

 

COOKIES  

What is a cookie?  

A cookie is a small text file that a website places in your PC, telephone or any other device, with information about your navigation in that website. Cookies are necessary to facilitate navigation and to make it friendlier, and they do not damage your computer. Although in this policy the general term cookies is used, being the principal method this website uses to store information, the browser's "local storage" space is used for the same purposes as the cookies. In this regard, all the information included in this section is also applicable to this "local storage".

 

What are cookies used for on this website? 

Cookies are an essential part of how our website functions. The principal objectives of our cookies are to improve your navigational experience; for example, to record your preferences (language, country, etc.) during navigation, and for future visits.

The information collected in the cookies also allows us to improve the website through estimates on the numbers and patterns of use, the adaptation of the website to the user's individual needs, the improved speed of the searches, etc. On occasions, if we have obtained your prior informed consent, we will use cookies, tags or other similar devices to obtain information which allows us to show you from our website, third party websites, or any other means, publicity based on the analysis of your navigation habits.

 

What are cookies NOT used for on this website? 

We do not store sensitive personal information such as your address, password, credit or debit card details etc., in the cookies we use.

 

Who uses the information stored in cookies? 

The information stored in the cookies on our website is used exclusively by us, with the exception of those identified further on as "third party cookies", which are used and managed by external bodies that provide us with services requested by us to improve our services and the user's experience when navigating our website. The main services for which these "third party cookies" are used are to obtain statistics on access and to secure payment transactions carried out.

 

How can I avoid using cookies on this website? 

If you prefer to avoid using cookies on this website, having considered the previous limitations, you will first need to disable cookies in your browser, and secondly, delete saved cookies in your browser associated with this website.

You can carry out the option of not using cookies at any moment.

 

How do I disable and delete the use of cookies?

 

You can delete, restrict or block cookies from this website at any time by modifying the configuration of your browser through following the guidelines which are indicated below. While the configuration of every browser is different, cookies configuration is usually carried out in the "Preferences" or "Tools" menu. For more details about the configuration of cookies in your browser, please check your browser's "Help" menu.

 

Which particular cookies does this website use and for what purpose? 

Below is information about cookies, tags and other similar devices used by this website, along with information regarding the purpose, duration and management (self-performed or performed by third parties) of each of them 

Technical and personalisation cookies: for identification and authentication, browsing, interface customisation, favourites…

 

Technicalandpersonalisationcookies:for identification and authentication,browsing,interfacecustomisation,favourites…

 

Thesecookiesareused toidentify theuserduringthesession, theyavoidtheuserhavingtorepeattheauthenticationprocesson theweb,speedupsome ofthe websiteprocesses,rememberselectionsmadeduringthesession orduringlateraccess,remember the pagesalreadyvisited,etc.

COOKIES

PURPOSE

DURATION

MANAGEMENT

 

Useridentification

Theyare used toidentify andauthenticatetheuser. Italsocontainsthetechnicaldatafromthe user'ssession suchas, forexample,waitingtimeforconnection,sessionidentifier,etc.

 

Session

 

Owncookies

 

Sessionidentifier

It identifiesthehttpsessionofthe user.Itiscommonin allwebapplicationstoidentify userrequests duringa session.

 

Session

 

Owncookies

 

Navigationalstatus

It allowsthe user'snavigationstatustobeidentified(startofthe session,firstpage,firstaccess,scrollstatus,state of voting,etc.).

 

Session

 

Owncookies

 

User selections

 

Theystore thesessionvalues chosenbythe usersuch asthestore,language,currency,products,sizeetc.

 

Session

 

Owncookies

Favouritesandlastselections

It allowsthe user'sfavouriteselectionstobe remembered(stores,for example) or thelastselections(stores,products,consentforcookieinstallationetc)inlaterwebsessions.

 

Persistent

 

Owncookies

 

SHOPPING BASKET

Theystore informationabouttheminishoppingbasket,suchastheidentificationdetailsofthe userassociatedwithsaidbasket.

 

Session

 

Owncookies

 

Protocol

It allowschangestobe processedbetween secure(https)and non-secure (http)domains(protocol)

Session

Owncookies

 

Cookies fornavigationanalysis

 

Thesecookiesobtaingeneric informationaboutuseraccess to a website(butnot toits content) tosubsequentlyprovideuswith aggregatedinformationof theseaccessesforstatisticalpurposes.

COOKIES

PURPOSE

DURATION

MANAGEMENT

 

Origin(WC_GASource)

 

It is used toknowthe originofa useruponreachinga pageofthiswebsite, forexample,if ifit comesfroma page ofa productdetailwith a productgrid,fromthesearchengine orfromanexternalwebsite.

 

Persistent

 

Owncookies

 

GoogleAnalytics(utma,

utmb,utmc, utmd,

utmv,utmz,_ga...)

 

Theyallowmonitoringthewebsitebymeans of theGoogleAnalyticstool,whichisaserviceprovidedbyGoogletoobtainuseraccessinformation onthe websites.Someof thedatasavedis:number oftimes auser visitsthewebsite,dates of the firstandlast visit,duration of thevisits,fromwhatpagethe useraccessedthewebsite,whichsearchenginetheuserusedtoaccessthewebsiteor whatlinktheyclickedon, fromwhatplaceinthe world theuseraccessesetc.Theconfigurationofthesecookies ispredeterminedbytheserviceofferedbyGoogle,thereforewesuggestthatyouconsult theprivacypage ofGoogleAnalytics,http://www.google.com/intl/es/analytics/privacyoverview.html,toobtainfurtherinformationonthecookiesituses andhowto disablethem(in theunderstandingthatweare notresponsibleforcontentoraccuracyofthe third-party websites).

 

Persistent

 

Third party